Benevolent Ableism: when helping isn’t really helping

The rescue mentality, the resistance to innovation, and the self-serving “we know what’s best” is ultimately preventing people with disabilities from obtaining more individualized supports that could lead to more inclusive lives in our communities.

By Dale DiLeo

If you are unfamiliar with the term “ableism”, it is a word, much like racism, that describes a societal condition that leads to the widespread discrimination and segregation, but in this case focused on those with a disability label.

If ableism describes the culture that subjects people with disabilities to rejection, how do we analyze a service system that tries to help people, but in doing so, ends up reinforcing ablistic values of the culture? This is something I call “benevolent ableism.” when well-meaning people set up programs or services that also segregate or send messages of stigma due to using disability as the defining core of the services, rather than such things as individualism, quality of life, informed choice, and inclusion.

Historically, we have seen benevolent ableism in the development of sheltered workshops, group homes, and day activity programs, which were touted as the alternatives to institutionalization, which itself was considered a benevolent service of its time. Unfortunately, all these models, while offering an option instead of something worse, still kept people from experiencing the kind of life they deserve.

The challenge of benevolent ableism is that those who perpetuate it are well-meaning, caring folks who feel their actions are improving the lives of people with disabilities. But, unfortunately, efforts to help do not automatically equal actual improvement of lives. What are the problems?

1. Helpers Have More Power than their Recipients
Those who help hold all the cards; that is, disability service professionals and not those in need of support, manage the funding, call the shots and make the rules.

2. Helping Programs Arise from Prevailing Disability Service Fashions
Various disability service models have come in vogue over the years, and what is popular often determines what form the help will take. Sometimes what is popular has been poorly researched, if studied at all, and not held to any level of accountability. For example, studies have produced no evidence that time spent in sheltered workshops helps the employability of people with disabilities. In fact, the opposite is true.

3. Helpers Can Succumb to a Rescue Mentality
Those who help, regardless of how well-intentioned their motives, can easily take on the role of savior and protector against all others. This dampens their ability to hear genuine criticism, insulates their approach, and at the same time, places the people being assisted as helpless without their rescuer. The rescuer will often have the individual being helped follow a path that leads to dependency rather that self-sufficiency.

In the end, benevolent ableism is often at the root of what is keeping those who manage models that segregate and isolate people with disabilities from changing what is obsolete. The rescue mentality, the resistance to innovation, and the self-serving “we know what’s best” is ultimately preventing people with disabilities from obtaining more individualized supports that could lead to more inclusive lives in our communities.

If the disability field is to support the quality of life for people, we must realize that the concept “quality of life” can be a very elusive and varied goal for each individual. We should all, including those of us who are advocates for change in the existing system, have an openness to hear views that challenge our thinking. After all, if we are to escape benevolent ableism, we could all use a little more humility in our efforts to help.


Dale DiLeo is a well-known advocate for people with disabilities, Dale DiLeo has provided training throughout the US and in Canada, Australia and Europe on community inclusion for persons with disabilities. Dale has trained over 150,000 people over the past 35 years, and delivered numerous conference keynotes for the Association for Persons Supporting Employment First (APSE), Canadian Association for Supported Employment, and the European Union of Supported Employment Conferences in Norway and Spain. He has consulted with state and private agencies, universities, professional associations, and corporations. An early leader the supported employment movement, he is the Past-President of the Board of APSE, and is the lead author of that organization’s highly respected Ethical Guidelines in Supported Employment, as well as the author of numerous books and manuals. He has developed several innovative web courses and sites in supported employment and transition. His acclaimed book, Raymond’s Room, focuses on ending the segregation of people with disabilities. His most recent publication is Employment First: Building a Culture that Expects Job Success. His website is

2 replies on “Benevolent Ableism: when helping isn’t really helping”
  1. says: Kelly Green

    Dale has hit the nail on the head. “Quality of Life” means different things to different people.
    Help is always good. How we help each other must become better.
    Remembering we are all here to help one another and not “save” one and other can reshape the power balance between “helper and client.”
    Looking forward to this powerful realization becoming more widespread.

  2. says: Kurt muzikar

    The title “when helping isn’t really helping” implicitly states helping isn’t always beneficial for the recipient. Why we help others must be confronted. “we can all use a little more humility in our effort to help” –
    beautifully put. Respecting ourselves and others by questioning our motivations is critical to seeing the forest through the trees.

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